5 Best Web Based Open Source CRM Software

Hubspot, Insightly, SugarCRM, Zoho, CiviCRM. Wondering what all of these developers of software have in common? We’ll tell you! We bet you didn’t know all 5 of these solutions were web-based, open-source customer relationship management platform.

We also know you’re wondering why these are our top 5 picks. We’ll also tell you that.


That’s right! Our favourite CRM software is also our top pick for the best web-based open source CRM software. Hubspot gives you unlimited free contacts, users, storage and support. What more could you as for? There is more, though. With its simple user interface, combined marketing and sales tools and intelligent but friendly support, it comfortably occupies its position as the CRM solution we love the most. Plus, it releases tons of new features frequently that you can leverage.

What’s unique: We’ve found that HubSpot is unique in it’s approach to Inbound Marketing by being an “all-in-one” software.


Just like Hubspot, Insightly is the perfect solution to grow your business. That is why it is our second pick for best web-based open source CRM software. It is high-quality, versatile software that gives you a 360-degree view of contacts, a pipeline feature and incorporates task management into the same application. While it does not give you unlimited free contacts, users or storage, there is an online community for free support.

What’s unique: We are excited about Insightly because it brings enterprise-grade CRM dashboard to mid-sized businesses featuring AI-driven recommendations.


SugarCRM is a powerful, highly rated, responsive CRM software that helps you get creative with how you manage your contacts and campaigns, but what separates it from others is your ability to customise it.

What’s unique: SugarCRM is one of our top picks right now because of how its affordability (no hidden costs) and its relationship intelligence service Hint which automatically gathers available information on your leads from third-party data providers just by their email address. The hint can save an average of 17 minutes per lead.

Zoho CRM

Manage leads, contacts, accounts, opportunities, tasks, events, call log, notes, CRM views, page customisation, document library; standard reports and integrations for free with Zoho CRM.

What’s unique: Zoho CRM is our fourth pick because of Zia. the AI-powered sales assistant that fetches you any customer information you ask for, helping you sell “smarter, faster and better”.


CiviCRM is a dynamic but reliable vendor that can help you manage campaigns, donors, events, grants, memberships, pledges, volunteers, track contritions and process payments if you are a civic-sector organisation.

What’s unique: We find CiviCRM unique because its aimed at non-profit, non-governmental, and advocacy groups.